Reclamation or return

Returns Policy:

You have 30 days full return policy on all items purchased from us. If you wish to exchange the item for another item, simply state it below.

To be eligible for a return, the item must be in unbroken original packaging. You need to have the receipt or proof of purchase.



TAX FREE Heinemann grants a 2-year warranty under the Danish Sale of Goods Act, including manufacturing and material defects found in the normal use of the product. The right of claim does not cover damage or wear that has occurred directly or indirectly as a result of improper usage, poor maintenance or unauthorized intervention.


Contact information


Would you like a new product or a refund?